Terms of service

Overview

These Terms of Service govern your use of the Spotmate website and services. By accessing or using our site, you agree to these terms. If you do not agree, you should not use the website.

Use of our website

You agree to use the Spotmate website only for lawful purposes and not to interfere with the security, operation, or availability of the site.

Product information and availability

We aim to keep product descriptions, images, pricing, and availability accurate, but errors may occur. Products may be changed, limited, or discontinued at any time.

Orders and payments

By placing an order, you agree to provide complete and accurate billing, shipping, and contact information. Orders are subject to acceptance, payment authorization, inventory availability, and fraud review. We may refuse or cancel an order when permitted by law.

Pricing and taxes

Prices are listed in the applicable currency and may change without notice. Taxes, shipping fees, discounts, and delivery options are shown at checkout when applicable.

Shipping and delivery

Shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates and may vary because of carrier or fulfillment conditions.

Returns, refunds, and warranty

Returns and refunds are governed by our Return and Refund Policy. Product warranty coverage is described in our Warranty Policy.

Intellectual property

All website content, including text, images, graphics, logos, product names, and design elements, belongs to Spotmate or its licensors and may not be copied, distributed, or used without permission except as allowed by law.

Third-party services

Spotmate may use third-party providers for payment processing, ecommerce hosting, analytics, advertising, reviews, fulfillment, and shipping. Their services may be governed by their own terms and policies.

Limitation of liability

To the fullest extent permitted by law, Spotmate is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Changes to these terms

We may update these Terms of Service from time to time. Updates will be posted on this page with the latest update date. Continued use of the website after changes means you accept the updated terms.

Governing law

These terms are governed by applicable laws in the relevant jurisdiction, without limiting any consumer protection rights that cannot be waived.

Contact

For questions about these Terms of Service, contact Spotmate at service@spotmatecare.com.

Last updated: June 30, 2026